Privacy policy

Last updated: April 29, 2026

Research Supply Co. operates this store and website to provide you, the customer, with a curated shopping experience (the "Services"). Research Supply Co. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Site.

1. PERSONAL INFORMATION WE COLLECT We collect personal information that identifies or can reasonably be linked to you. We collect this information directly from you (when you place an order) and automatically through cookies and similar technologies.

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit/debit card information and transaction details (processed securely via our payment gateway).

  • Account Information: Username, password, and order history.

  • Usage & Device Information: Information about your browser, network connection, IP address, and how you interact with our products.

2. HOW WE USE YOUR PERSONAL INFORMATION We use your personal information to provide you with the Services, including:

  • Order Fulfillment: To perform our contract with you, process payments, fulfill orders, and arrange for discreet shipping.

  • Security and Fraud Prevention: To authenticate your account, provide a secure shopping experience, and detect fraudulent or malicious activity.

  • Communication: To provide customer support and respond to inquiries.

  • Legal Compliance: To comply with applicable U.S. laws or respond to valid legal processes.

3. DISCLOSURE OF PERSONAL INFORMATION We disclose your personal information to third parties only for legitimate business purposes:

  • Shopify: Our primary service provider for store hosting and payment processing.

  • Fulfillment Partners: For the purpose of shipping and delivering your orders.

  • Business Transfers: In the event of a merger or business reorganization.

4. THIRD-PARTY LINKS Our Services may provide links to third-party websites. We are not responsible for the privacy or security of such sites and recommend you review the individual policies of any third-party platform you visit.

5. CHILDREN’S DATA Research Supply Co. is not intended for use by children. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete it immediately.

6. SECURITY AND RETENTION We implement security measures designed to protect your data, though no method of transmission over the internet is 100% secure. We retain your order information for our records unless and until you ask us to delete it.

7. YOUR RIGHTS AND CHOICES Depending on your state of residence, you may have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us using the information below.

8. CONTACT If you have questions about our privacy practices or this policy, please contact us at: Email: support@researchsupplyco.com Research Supply Co.